Car rental company Avis launched Avis Now at the GBTA convention in Denver last week, an app designed to save customers time and deliver greater control.
The new app is available to the company’s Avis Preferred loyalty programme members and allows users to cancel or extend a rental, choose the exact car they want before arriving at the rental location and return the car without assistance.
Avis Now can currently be used at over 50 locations in the US and at Heathrow, Stansted and Manchester airports.
Over 100,000 people enrolled for the app during a test phase, with nearly three-quarters reporting the app saved them time.
In addition, one in eight customers has used the app to select an alternative car to the one they had been allocated.